Saturday, June 28, 2008

Hanoi Scam Alert



Scam Alert


I did a very brave thing this morning. Or, perhaps, it was a very stupid thing as my actions had me quaking after several minutes.

But first, a little background. Yesterday I took a metered taxi, (which is the recommended way to travel to avoid rip-offs), from the Old Quarter in Hanoi to Ho Chi Minh’s mausoleum. I know this area reasonably well now and he seemed to take a fairly direct route. However, when we stopped and he told me the cost of the trip it was considerably higher than I thought it should have been. Nonetheless I shelled out the money. He demanded a tip out of the change too.

Once I left the cab, I realized that I had been ripped off! In fact I’d paid 6 times what I should have and I couldn’t blame anyone but myself for not recognizing the scam and challenging the scumbag. I was so cross with myself.

Then, this morning I was sitting in Gloria Jean’s (the best place I’ve found around here for coffee) and I looked through the window to see the likely lad.

I quickly gathered my things and went outside and confronted him. What was I thinking?

I told him he’d taken me for a ride (figuratively and literally) the previous day and he had ripped me off. I asked him for my money back. Of course, he suddenly had difficulty understanding English when the previous day his command had been excellent. He refused to refund me saying that he had no money. I didn’t expect to see the money anyway, I just wanted to make a point.

I demanded to see his taxi card and his drivers license. He refused. Meantime, many people gathered around us to see what the fracas was all about. I stood my ground and kept asking to see his documents. When he shook his head, I said “OK, I just wait here” and I folded my arms across my chest and stood my ground. I was hoping the police would come by.

After awhile in this stand off position, he wandered down the road. I don’t know what I planned, but I followed him, my legs still shaking. He leaned into the car window of one of his taxi driver mates and got into the passenger seat and he was driven off.

However, before he disappeared I got a reasonably good photo of him. I also snapped the sign written car and the number plate of the taxi he was in. I tried calling this number but no luck – they didn’t understand English. I also tried to enlist the people in reception at my hotel but they wouldn’t help.

However, I have registered my complaint with the Vietnam Tourist Authority and they have his photo and that of the signwritten car.

That’s about as much as I can do. I feel vindicated by taking this action. Hopefully they will take some action and use this photo to rid him from the tourist industry. Cities like Hanoi generating massive revenue from tourism don’t need this type of scam.

I share my story with other travelers and with you to be alert when traveling by taxi in this city. Every person I talk to has a taxi scam tale to tell including meters suddenly leaping in number of kilometers traveled, agreed fares increasing markedly etc. It’s not good.

What a Way to Have a Face Peel




What A Way to Have a Face Peel…..

After tripping and falling, my face looked like I’d gone 15 rounds with Mike Tyson.

I saw a great many doctors in five different hospitals – four in Vietnam and one in New Zealand. After receiving a couple of rather gloomy predictions (saying I’d need plastic surgery in two/three places on my face) meant I wasn’t all that optimistic of making such a great recovery. But I have! In fact, in the last week friends have said “what’s all the fuss been about?”

Sure I still have a couple of scars but I think that my healing is nothing short of miraculous. Most of my face had abrasions - what a way to have a face peel! Although there is still some question about whether I’ll need surgery on my nose, a decision on that will be made later.

I was flown home (thank goodness for excellent insurance cover) for check-ups and that has been good. I’ve been able to heal and relax at home which has been all good and I am now very well rested.

Back in Hoi An I was surrounded by caring people – locals and a NZ nurse followed the bikes to the hospital and were there to help and comfort me. The chap from reception at the hotel also came to the hospital and wouldn’t leave my side. They were all simply wonderful.

Getting to the hospital was a mini adventure in itself. I was knocked unconscious during the fall but when I came to I remember being put on the back of a motor bike. When I realized they had a second bike lined up beside me I rapidly regained my focus (sure!). They had one bike for my bottom and one for my feet. When I realised the plan to take me on two bikes I shouted at them (they didn't deserve that and I hope they forgive my reaction)! Then I blacked out again and the next thing I remember was being sandwiched between to chaps on the back of ONE bike. I think I fainted again because when I became conscious I was in a hospital bed. I have no idea who those men were but I am so very grateful to them and to the other locals who rallied around me. Of course there is much more to tell but I don’t want to bore you with it all.

My adventure is not over. In fact I am even more keen to get back on the road than I was before (if that’s possible). At this stage I am not sure where or when I’ll go. Meantime I’ve gone from temperatures in the high 30’s to, at times, single digits back here. But with these cooler temperatures I’m loving the freshness in the air.

The snow on the Mt Ruapehu, south of Taupo, where I’m based right now, looks absolutely sublime and it will be a bumper ski season for both the north and south islands. Great for skiers and boarders. Check it out on http://www.snowreport.co.nz. .


I’m surprised…..at how exhausted I really was after my trials and I began to relax at home. I’m also surprised at how much damage a wee trip can do. It really was a good decision to come back for awhile.

Food sensation……there’s a lot of competition for this spot actually but the overall winner would have to be beetroot – eaten in sandwiches, with salads…in fact just about everything…..whole, sliced, grated……Yum.

Best coffee….where do I start? These are all fantastic. At Tauranga and the Mount – Gana, Deck Chair, SideWalk and Mediterrano. In Rotorua – Capers. In Taupo Body Fuel is my favourite and I grace that cafĂ© with my presence everyday. Fantastic.

I’m loving…..being around family and friends. I’m also loving being able to walk down the street unimpeded by stuff all over the foot path and being able to cross the road easily. Oh…and I’m loving driving again. After several months of being a passenger it’s great to be behind the wheel again.

Best sight……Flying into Auckland. As usual the countryside looked so green and being bounded by a couple of harbours it was fantastic to look down on the water.

I’m excited……that a parcel I posted home from Laos arrived safely yesterday. It was so exciting to be here to unwrap it and distribute the gifts myself. I’d forgotten what I’d packed in the box so it was all a big surprise!

Questions I’m most asked…….What was the best place you visited? Actually I change my mind about that – it could be Luang Prabang, Sapa, Halong Bay, Ninh Binh or Siem Reap – but not necessarily in that order. What did you miss most? Again difficult – food would be beetroot and cheese, other things – ease of communication in English.

I’m reading…..more Lonely Planet guides…..
Photos..... Auckland from the top of Rangitoto, a koru (the koru unfurl to become ponga fronds) and Tawharanui - a fabulous reserve (and one of my favourite places) north of Auckland.